0 - Page 3 of 4 - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
123Notary

Notary Blog – Signing Tips, Marketing Tips, General Notary Advice – 123notary.com Control Panel

October 14, 2010

New Hampshire notary public eccentric rules

New Hampshire Notary Public eccentric laws.

Introduction
A notary public in New Hampshire has different possibilities than a notary in most other states. The rules for a New Hampshire notary are different and its interesting to learn about. New Hampshire notaries can become a justice of the peace, or commissioner of deeds in addition to having normal notary capabilities.

Justice of the peace
Anybody who wishes to apply to become a Justice of the peace must be a resident of New Hampshire and have been a registered voter in New Hampshire for at least 3 years before the date of the application. The applicant must sign a written statement with an accompaning oath as to whether or not they have ever been convicted by a crime that has not been annulled by a court, other than a minor traffic violation. Two justices of the peace and one registered voter of New Hampshire must endorse the application for appointment. The applicant also needs to complete a State Police records check form. There is a $75 fee for a five-year commission.

Become a notary, justice, or commissioner in NH
To become a New Hampshire notary public or New Hampshire justice of the peace or New Hampshire commissioner of deeds, you apply to the Secretary of state’s office — state house, room 204, Concord, NH 03301 or email to elections@sos.state.nh.us

The term of a New Hampshire justice of the peace is five years from the date that the Governer and Council confirms your appointment. The new New Hampshire justice of the peace must sign and take their oath of office in the presence of two Notaries public or justices of the peace, or one notary public and one justice of the peace. Then, the oath must be returned to the secretary of state’s office as soon as possible. The recently appointed New Hampshire justice of the peace should keep their commission in their records. Additionally, an index card must be signed and returned to the superior court of the county in which the person resides.

Justice of the peace – capacities
A New Hampshire Justice of the Peace has some capacities similar to a New Hampshire notary. Both designations allow the officer to do acknowledgments, but do not require an official seal when doing so. However, the state recommends using an official seal when performing duties specific to a New Hampshire Justice of the Peace.

In addition to acknowledgments, a New Hampshire justice of the peace can do all the same acts as a regular New Hampshire notary public such as Oaths, Affirmations, Jurats, Depositions, Copy certifications, and Protests.

The two special acts that a justice of the peace can do that notaries in most states can not do are: officially witnessing signatures and performing marriages. Florida notaries can also perform marriages with a special designation.

New Hampshire Commissioner of deeds
The powers of a New Hampshire commissioner of deeds are actually less than those of a New Hampshire notary or justice of the peace. The commissioner of deeds can administer oaths BOTH IN AND OUT OF New Hampshire, for documents that will be used in New Hampshire. They can take depositiosn and affidavits, plus acknowledgments. However, the NH Secretary of State’s website gives no accounting of whether they can do Jurats, Protests, Copy certifications, or other typical New Hampshire notary acts.

New Hampshire notary public application
If you are at least 18, and a resident of NH, you can apply to the secretary of state in NH to become a New Hampshire notary public. There is a $75 fee, and the commission is good for five years. Please visit http://www.sos.nh.gov/notary.html for more details.

Share
>

September 27, 2010

Pricing formulas for mobile notary work

This is an area that all traveling notaries need to be an expert on. When a hotel in Vegas rents rooms during the slow times, they charge around $80. But, when things speed up, the same room could be $300, right? Notaries need to think like this. If someone wants you to travel 20 miles in rush hour, charge one fee. If someone wants you to travel 20 miles to do a slow signing at the end of the month when time is in short supply, charge a higher fee. If the job is on a slow day when there is no traffic, you can charge less if they don’t like your regular price for traveling notary work.

What you charge is up to you, but here are the components you should use in a pricing formula for traveling notary work.

(1) Time spent
(2) How valuable the time is when the job is assigned, i.e. end of the month, time is more valuable as there are more jobs.
(3) e-docs, extra fee
(4) Unknown company? Charge a bit more to compensate you for your risk.
(5) Miles – charge based on how far the job is and how long it will take. Windy mountain roads take longer than open freeways, and Los Angeles traffic takes longer than Oklahoma traffic.
(6) Pickup and delivery of documents. Charge for your time.
(7) Does the company cancel a lot? Charge extra.
(8) Are you desperate for work? Charge less.
(9) Three or more signers on loan? Charge more.
(10) Eight or more notarized signatures or a really long loan package? Charge more.
(11) Company owes you more than a few hundred dollars? Turn the job down until you get paid.
(12) Company has a bad reputation for not paying notaries? Decline the job.

Your exact fee for each act is up to you, but the forementioned twelve points are what you need to think about. Here is what I recommend.

Basic signing: $75-$125. Adjust based on how busy you are.
E-documents: $25-50 per double set. Adjust based on how busy you are.
Pickups: $40 extra. Could include some waiting time.
Dropoffs: $30 extra. There is less waiting dropping off.
Reverse mortgages: $125-$175. These are time consuming and long.
Piggy backs: $100-$150. These are long, but not always time consuming for traveling notaries.
Travel fee for mobile notary work: $35-$75 depending on what time it is, how far you are going, etc. Jail, hospital, and late night jobs should be billed on the higher end of the scale, while close daytime jobs should be billed on the lower end.

Please read our hospital blog for pricing information about hospital jobs.

Please share your opinions.

You might also like:

Notary Marketing 102 – a free & comprehensive notary marketing course that includes a section on pricing & negotiating fees
http://blog.123notary.com/?p=19774

Pricing formulas & time spent
http://blog.123notary.com/?p=588

Who is getting clicks in 2018?
http://blog.123notary.com/?p=19900

Pricing for mobile notary work: different strokes for different folks
http://blog.123notary.com/?p=697

Share
>

Hospital notary job tips from A to Z

Hospital notary jobs are a great source of extra income for signing agents. However, there are many pit falls and delays. Learn to do your homework so you can minimize the problems of this type of job. Hospital notarizations are always much more time consuming than regular notary jobs, so charge at least $50 travel fee and be prepared for signers and family members who do not have their ID’s and documents ready.

Call first to find out if the signer has ID

If you are doing a notary signing for someone in the hospital, chances are their family members will be calling you for the signing. The signer will generally be elderly, and elderly people who are not self-sufficient typically have expired identification. Find out what the signer’s identification is before you go to the signing. Have someone read the ID type, state of issue, number, and expiration date. The client will tell you false stories otherwise. They will say, “Oh, she has a passport”, and then when you get to the signing you will find that they only have a social security card, and can’t even find it.

Confirm the signing and identification

When you confirm the signing, confirm where the ID is, and make sure the person on the other end ofthe phone is HOLDING it, or you will never find it. Elderly people can never find their identification if they even have any. They will sit with you on the sofa and go through the contents of their entire wallet. You will see decades of history unravel before you, and will be kept waiting a long time. They will offer you every type of unacceptable ID known to mankind, and will offer you everything except for an ID that you can really use. Make sure the client who calls you knows where the ID is, or you will be sorry.

Does the signer understand the document?

Make sure the signing can explain the document to you, otherwise they shouldn’t be signing it. If the signer is so incapacitated that they can’t speak, then you should not notarize them.

Can the signer sign their own name?

Find out if the signer can sign their own name before going to the signing. Family members will always assure you that they can sign. But, medical situations change quickly, and once the notary arrives, the signer is often drugged or incapable of speaking coherently or signing anything. Have the family members make the signer sign something before you book the appointment. When the client calls you and you ask them to sample the elderly person’s signature, the elderly person will always be sleeping, so they can’t test their signing skills, but you will be assured that after you drive two hours to the signing, that the person will be able to sign properly.

Is the signer drugged?

Make sure that the nurses know not to drug the signer within eight hours of the signing. Make sure the family members of the signing are watching the signer at all times to make sure the nurses don’t slip them any valium, otherwise the signing is off.

Confirmation an hour before the signing – a list of questions to ask.

(1) Is the signer awake? Waking them up at the last minute takes a long time.

(2) Is the signer drugged? Valium and signings don’t mix.

(3) Can the signer sign their name? Have the family member test them out before you drive.

(4) Do you have the ID in your hand? Please read it to me again. Otherwise you’ll never find it.

(5) Do you have the document(s)? Please confirm you are holding them in your hand. Don’t let family members drag the person’s arm while the signer is grabbing the pen. If the daughter moves the signers arm around, then it is the daughter signing for the person. If the signer can’t sign on their own, the signing is off. You can do a signature by X if you know the procedure. However, the family members may use their arm as a fixed brace, so that the signer can have some physicall support for the signing. Make sure the family members’ arm doesn’t move around to assist the signing.

What should I charge?
Travel fees for hospital jobs should be anywhere from $40 to $80 which should include the first 30 minutes of waiting time.  Hospital notary jobs are risky, because the signer may not be able to sign — which means you might not get paid.  The signer could die before you arrive as well.  The families of the signers rarely have their paperwork and identification all in order which ensures you at least 20 minutes waiting time, even if you double check to make sure they are prepared.  Charge whatever your state allows per signature and a hefty travel fee IF YOUR STATE ALLOWS travel fees at all. Our forum documents roughly eight states with travel fee restrictions which puts a stranglehold on your whole livelihood.

You might also like

Notarizing for the elderly. Do a little digging to find out if the transaction is legit.
http://blog.123notary.com/?p=20038

Power of Attorney at a nursing home
http://blog.123notary.com/?p=2305

Rules for notarizing a bedridden person
http://blog.123notary.com/?p=2243

Do you like your job? A story about a notary who was kept waiting.
http://blog.123notary.com/?p=617

Jail notary jobs from A to Z
http://blog.123notary.com/?p=151

Share
>

September 7, 2010

Everything you need to know about journals

Everything you need to know about notary journals.
Not all states require a journal of official notary acts. However, it is wise for notaries to keep a journal, as it is a record of all notary acts that they have ever done. A notary journal is a bound and sequential book containing records of all notary acts done by a particular notary. If a notary completes all the entry of a particular journal, they can start a second journal.

What goes in a journal entry?
(1) The date and time of the notarization
(2) Type of notarization
(3) Name of the document and document date (if there is one ),
(4) Name and address of the signer
(5) Type of identification ( personally known to the notary, credible witnesses, or ID document )
(6) State/Country, Serial #, and expiration date of the ID.
(7) Additional notes
(8) Signature of the signer
(9) Thumbprint of the signer
(10) Notary fee charged (if any)

The additional notes section is a part of the journal not understood by many notaries.
If credible witnesses are used, their signatures and ID’s should be recorded in the additional notes section.
If any unusual situations arise during the notarization, or there is anything unusual about the signer or the venue, that should be documented in the additional notes section. If travel fees are charged, that too can be documented in the additional notes section.

Journal thumbprints
Not all states require journal thumbprints. However, documents effecting real estate or large amounts of money should have a journal thumbprint accompany their notarization. A thumbprint is the only absolute way to identify a signer if fraud is suspected. ID cards and signatures can be forged, but a person’s thumbprint is unique to that individual. If a notarization is ever investigated due to suspicion as to the identity of the signer, a thumbprint can end the investigation cold in its tracks and possibly save the notary from having to appear in court.

Lock and key
The notary must keep their journal under lock and key. Bosses, co-workers, family members, and strangers alike are not allowed to inspect the notary journal without the presence of the notary. They are not allowed to do notarizations with the notary’s seal and journal under any circumstances.

Lost, stolen, or damaged journals
If your journal gets lost, stolen or damaged, contact your state’s notary division immediately and let them know what happened in writing.

What do you do with your journal when your commission is over?
If you don’t renew your commission, ask your state notary division what to do with your journal. It is most likely that they will need to be submitted to your county recorder’s office.

Where do I purchase a journal?
Notary journals can be purchased from the NNA, or from many other vendors on the internet. Some local office supply stores might have journals too, although that is not a predictable place to buy journals unless you are sure they have them.

How many journal entries do I create?
If one signer signs one document, create one journal entry. If one signer signs two notarized documents, that would necessitate two journal entries. If three signers each sign two notarized documents, thats six journal entries, all of which need to be signed by the corresponding signer.

Where do I keep my journal when I’m not using it?
Keep it under lock and key. You can have a notary carry all bag with a mini-lock, or keep it locked in a desk drawer to which only you have the key. Nobody else should ever be able to access your journal

What if someone has an inquiry about a particular journal entry?
Just ask them what the date of the notarization was and the name of the signer, and look it up in your journal. If you have several journals in your archives, you may have to go through your archives. You can make a copy of the journal entry and send it to the person making the inquiry, but hide information pertaining to notarizations of other individuals on that same page.

Tweets:
(1) A journal entry must include: time & date, type of notarization, doc name, name & address of signer…
(2) Journals must be kept under lock & key and returned to the county clerk at the end of your commission.
(3) Learn the finer points of journal entries: where credible witnesses sign, thumbprints & notes.
(4) Everything you need to know about journals, but were afraid to ask.

You might also like:

Index of posts about Notary journals
http://blog.123notary.com/?p=20272

How do I fill out a Notary Journal entry?
http://blog.123notary.com/?p=1725

Share
>

August 3, 2010

Funniest things that happen to Signing Agents

Funny situations at signings for signing agents
Signings are usually very normal, but our notaries and signing agents have seen almost everything from roach infested houses, to naked signers, to having a tornado come to the signing. Here are some noteworthy experiences that are from our FACEBOOK profile on May 25th, 2010. WHICH ONE IS THE FUNNIEST?

———–
If you like this post and would like to receive our FREE notary newsletter, just email us at info@123notary.com and request a subscription. The newsletter has links to new articles, tips, discussions, and information about signing companies for mobile notaries!
———–

Chicken coops
I had to walk around the chicken coops while he collected just hatched eggs. I brought home a 1/2 a dozen.

The two year old
A two year old decided to take all our blue pens hide them and mom could not find them, Lesson keep more pens in the car.

The angry husband
It was probably when a couple began arguing with me present. The husband yelled that she never let him read anything in peace or make a decision so he took his car keys and screeched out the driveway only to end up accidentally running over his kid’s bike in the driveway. We had to wait for him to return so that he could sign the papers as well but… She kept muttering under her breath that he doesn’t understand what he’s signing so what ‘s the point (had to agree with her he seemed unnecessarily confused). Funny thinking about it now but it was dramatic and awkward then. Only two weird incidents like this but they stick out like sore thumbs lol

5 dogs & 3 kids
As a signing agent, I had to notarize for a couple who had 5 HUGE dogs and 3 super hyper kids, that were taller than me, mind you I’m only 4′ 11″ (in high heels! lol ), before I even rang the door bell, I knew it was going to be a challenging job, there were toys all over the front yard, and of course there was a HUGE gate, that I had to get on a tippy toes in order to reach the latch, I walked to the front door, and sure enough, as soon as one of the kids answered one of their huge dogs decided to jump on me and smell me!! to get to know me of course! lol, oh man, I’m cracking up just remembering! The family was so friendly and full of love, it was not a bad experience at all after I shared all my extra pens and paper with the kids.. they were so sweet they even took my business cards and handed them out to their friends and colleagues, I really appreciate that! All in a notary’s day’s work!!

The mistress
I had called the Borrower the day before to confirm, and for some reason I guess the Wife thought I was the Mistress, because that night at 2am, I received a phone call, screaming at me, yelling at me, asking me why i was cheating with her husband, etc!!!!. When i arrived in the morning to the signing, it was the most awkward thing in the world!!!

He had the H1N1 Virus and died soon after
Was told by the signer if her boyfriend came home to grab the papers and run. That was stressful. But the worst one of all happened in April of this year. The signer was an old man with a walker. He started the conversation with I have the H1N1 virus with a 102* fever. He said “Is that okay with you?”. I told him to go home, get better and then resign. I called a few days later and he had died. Very sad.

The little boy
I went to a signing out in the middle of nowhere. The little boy, probably about 4, comes running out and hugs my legs. The Daddy tells him to get back in bed, he hugs tighter, Dad starts to count to 3.. I tell him you better run. Just as his Dad gets to 3, he tears loose and runs and jumps in bed. Then he yells out.. “Hey Lady, whats your name?”.. I say Susie, he yells out “Good Night Susie”..

The naked daughter
Awkward…at a extravagant house w a couple in the morning. Middle of signing the 3 year old daughter comes running out naked. Wouldn’t stop jumping all over the couches and running around. NAKED.

The argumentative selling agent
I had a sale in which the Selling agent and the Seller were arguing. The Selling agent had called the police because he said their dog had bit him when they conducted the final walk through. The Seller’s insisted it did not happen. It was a hostile closing environment until the agent decided to drop his pants to show the teeth marks on his buttocks! I was in tears from laughing so hard. It remains my funniest closing to date.

Can you help give birth?
I was scheduled to do a closing and the borrower called me the morning of to cancel unless……..I was willing to come to labor and delivery as the wife had gone into labor that morning…..but they really wanted to sign that day. I called the company and they said it was my call. I decided to go. They had to get me cleared through security. We would sign a few pages and take a break, then sign a few more and take a break. I did let them know that they could kick me out at anytime…..lol. We did complete the closing. I didn’t stick around for the birth and don’t know if they named the baby after me or not…..but it has been a great story to tell!

Signing on the hood & Affidavit of &#%
There are a couple of them that stick out in my mind.
1- the request to notarize an affidavit saying this lady never had*****with another ladies husband. people think just because i notarize it it is the truth.
2- the lady who insisted i come to her home at 11 pm and sign documents on the hood of my car, down the block cauz she didnt want her boyfriend to know what she was doing. Oh yeah, she snuck out of the house through a window in her nightgown lol. And she was a fairly large woman.

1 – I went into labor at a signing and tried to hide it from the borrower because the first comment he made when I walked into the front door was, “you’re not going to have that baby today are you?” (I did actually)
2 – I had a borrower on a reverse mortgage closing who was expecting me to arrive with a brief case full of cash because he was receiving $70,000 as a lump sum disbursement. Also, he lived in a mobile home on blocks and planned on putting the cash in a floor safe.

Once you get here we can untie my husband
I accepted a signing and when I inputed the address into my GPS, it turned out to be a hospital. I called the client to ensure I had the correct address and she stated, “yes, we are in the lobby waiting for you. Once you get here we will untie my husband’s hands so he can sign this will.” Needless to say, I cancelled!

The tornado
I was sitting at the kitchen table facing the patio, which was high off the ground, doing a signing. It was cold in the house and I thought the borrower had turned on the heat when she got up, but it was too noisy to be heat. My mouth flew open as a huge stainless steel barbecue grill traveled quickly past the patio doors. What I thought was the heat, turned out to be the freight train sound of a tornado! We looked outside and a tree was down, the legs of their covered swing had gone through the side of the neighbor’s garage, and the people across the street had shingles ripped off a quarter of their roof like you would rip the label off a jelly jar. News crews came to cover the tornado while we finished up the signing. My car and the borrower’s house were fine.

Are you allergic to cats & snakes?
As I walked to the door I knew it was bad..bo meets me asks if I am allergic to cats. Um no. Good she said she has 40 and we go in..She turns and asks what about snakes? Um NO..We walk in and cats and snakes..big ones all in and out of cages all over the place..My lungs hurt from the stench..Got out in a big hurry! Yuk!
 
Let us know which one you think is the funniest, and let us know if you have some funny stories of your own. As you can see, our signing agents have a very interesting life — at least from time to time.
 
Tweets:
(1) The notary was asked to notarize an affidavit that claimed the signer never had $&%
w/the other ladies husband!
(2) One you get here (to notarize) we can untie my husband!
(3) One signer asked, “Are you allergic to cats or snakes?” What kind of signing is this going to be?

Other related reading material.

Compilation of Notary sit-com episodes
http://blog.123notary.com/?p=15949
 
Tips on being the worlds worst notary or signing agent
http://www.123notary.com/forum/topic.asp?TOPIC_ID=1910
 
Humorous and interesting posts from the forum
http://www.123notary.com/interestingposts.asp

Share
>

August 2, 2010

Typical things notaries do wrong

Typical things notaries do wrong.
Notaries do many things incorrectly, particalar inexperienced, or unschooled notaries.  Clients will ask you to do all sorts of things.  Some things are merely unorthodox, while others are purely illegal.  Here are some things that notaries do wrong.
 
Copies of vital records
From time to time, a notary is asked to notarize a certified copy of a vital record such as a birth certificate, marriage or death certificate.  This is not legal, and not recommended.  It is legal, but not recommended to do what is called a copy certification by document custodian. This notary act is a glorified Jurat, where the individual who is in charge of the document swears to the authenticity of a copy of the document. 
 
Going to hospitals and jails without asking the right questions.
Many notaries don’t want to go to hospitals and jails because they are afraid.  There is nothing to be afraid of, but there are pitfalls.  Many signers in hospitals are elderly and don’t have ID.  Inmates NEVER have ID.  So, the notary must first be sure the signer or their family members / associates have their ID and it is wise to have them read the ID# and expiration date to the notary, so the notary can be sure that they really have the ID and that its current.
 
Leaving seals and journals unattended.
As a notary public, you and only you are responsible for safeguarding your seal and journal.  Even if your boss or co-workers want to use your seal or inspect your journal, its completely illegal. Only the notary can do a journal query, or use their seal.   Carelessly leaving your seal in an unlocked area is also a very serious notary error.  Seals and journals must always be kept under lock and key.
 
Not having the signer present.
Its common for a client to request that a notary notarize a document when the signer is not around. This is completely illegal.  The signer must be  in front of the notary during a signing.  This means within a few feet and able to communicate directly with the notary.
 
Having an interpreter
Many immigrant families have older members who don’t speak English.  They often attend to their business with their children along to explain things and translate.  When they call the notary over, they often don’t explain that the signer can not speak English, since its not a problem due to the fact that they can translate. But, the notary must be able to communicate directly with the signer.  If the signer only speaks Uzbek, and the notary doesn’t speak Uzbek, then the signing is off.   On the other hand, if the document is in Chinese, and the notary only speaks English, that is okay, since the notary is not liable for the contents of the document.
 
Overcharging
The maximum notary fees vary from state to state.  California and Florida are  “generous” offering $10 per acknolwedged signature, while many other states offer as low as 25 cents or two dollars per signature which is hardly enough to make a living.  It is tempting for notaries to charge more than they are supposed to to make it worth their while. This is illegal.  Also, many states have restrictions for what notaries can charge for travel fees.  Many notaries overlook these restrictions.
 
Journal thumbprints and notes
It is critical that notaries get the right thumbprint of the signer in their journal, especially for deeds and powers of attorneys.  This is a great way to deter fraud, and will keep a notary out of court in many instances.  Additional notes are important to keep in a journal too.  If a notary goes to court, they will never remember a signing that took place years ago, unless some notes are kept about anything unusual at the venue of the signing, or anything that is unusual about the signer.
 
Also see:
Everything you need to know about thumbprinting
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4019
 
Backdating
Almost all signing agents will be asked to backdate at one or more times during their career.  Don’t do it.  Backdating is illegal.  Backdating means putting a date prior to the actual date of the notarization on a notary certificate. The date of the notarization is when the signer signs the journal, although the signer can sign a document before the notarization of an acknowledged signature.  Here is some more information about backdating.
 
You might also like:

What do you do if asked to backdate?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4029
 
What is backdating?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3920

Signing agent best practices: 63 points
http://blog.123notary.com/?p=4315

10 risks to being a mobile notary public
http://blog.123notary.com/?p=19459

Share
>

August 1, 2010

Business Cards

Filed under: Marketing Articles — Tags: , , , — admin @ 3:53 am

Here are some tips for business cards.
If you are a notary, your business card is one of your best marketing tools. Business cards help existing customers remember who you are and how to contact you. Additionally, it is smart to hand out business cards to co-workers of customers, and other people in any building where you have done a notary job. The fact that they have seen you and know you do notary work makes them ten times as likely to use you rather than someone else. Additionally, you can mail business cards with flyers to title and signing companies who are prospective clients. You can also hand out business cards at convelescent homes, jails, bailbond offices, and other business too, to make yourself known to prospective clients. Having the right information on your business card can make an extra special impression. Here is what you can put.

(1) Your commission #. You will appear more professional and official if your notary commission # is printed on your business card. Of course, when you renew your commission, you will have a different commission #, so you will have to redraw your cards.

(2) A picture of yourself ads personality to the card and this is popular with successful realtors and other professionals.

(3) Great artwork always is a great touch.
I have pictures of Yellow mountain in China on my card.

(4) A registered business name makes you look professional. Many notaries do business using their personal name, but “Ellen’s notary service” looks much more professional than “Ellen Smith, Notary Public”.

(5) A phone number, address, and email address are generally helpful

(6) A link to your social media sites is always good.

(7) Hiring a professional designer to do the layout for you could give your card a great look.

Your opinions are always welcomed!

Here are some forum posts relating to business cards:

Notary Marketing 102 – a free comprehensive marketing course
http://blog.123notary.com/?p=19774

Business cards
http://www.123notary.com/forum/topic.asp?TOPIC_ID=1062

Do company names help?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3731

Stealing a business name
http://blog.123notary.com/?p=2660

Share
>

July 24, 2010

Everything you need to know about advertising

Advertising for mobile notaries.

As a mobile notary, its hard to know what the best way to market your business is. There are so many ways to advertise, many of which are very expensive. So, how do you make sense of this mess? To make it simple, lets divide advertising into several types. Notary directories, yellow pages, and direct marketing.

Notary directories are the best way to market a mobile notary business in 2010. There is not as much work as there was a few years ago, but the work that does exist, is generally assigned from mobile notary directories. 123notary.com, notaryrotary, notarycafe, and signingagent.com are the four most popular notary directories in 2010. It makes sense to get listed on these first, and then consider getting a free listing on a few of the many other notary directories that are out there.

Just being on a notary directory is not enough. You have to have an attractive profile, and good placement. A notary profile with several contact methods, a great notes section, and lots of information on it is ideal. Additionally, notary listings that are certified by the website that is providing the advertising will get significantly more business from their listing than those who are not. Certification requires a certain amount of studying. NNA’s certification is good for two years, while 123notary’s is good for the life of your listing with us. Being listed in multiple county pages is another way to get your listing good exposure. Placement is a big issue at 123notary.com. There is a waiting list for notaries who want to be higher on their local county’s search results. The higher the notary is listed, the more visits to their listing (clicks) and jobs they get. So, it pays to be high on the totem pole, certified, and have a thorough and nicely written notes section.

Yellow pages are another way to market your business. Yellow pages are hit and miss, particularly miss, however, many notaries who have figured out which yellow pages are good, get good business from that source. Start off with free listings, or small ads in several yellow pages, and then see what happens. Online yellow pages will try to sell you expensive banner ads and profiles. Just get a free listing to start out with and track your calls. Many notaries will pay bundles for an ad and not even get one call for it. Yellow page ads will get you more hospital, jail, immigration oriented, last minute travel documents, and office signings, while directories are mostly for loan signings at someone’s home.

Direct marketing is popular among the more agressive notaries. Knocking on doors of attorneys, bailbondsmen, realtors, convelescent homes, neighbors, and local businesses can sometimes turn into some good business. Cold calling nationwide signing companies and local title companies can also turn into some business. Some notaries hang around at jails and airports making themselves available for last minute emergencies and handing out cards to passers by. The most effective direct marketing technique is to give everyone you work for a business card. Make sure you have a nice business card stating you are a mobile notary. Give cards to the others in the office wherever you go. Friends and co-workers of clients will quickly become your loyal client, since they have seen your face and know you are reliable based on the work you did for their co-worker — even if its only based on one visit. This is called warm-market marketing and its powerful. If people know you from even one exposure, they are ten times as likely to use you since they will feel comfortable with you, especially if you introduced yourself to them and gave them a card. Passing out cards at convelescent homes is a proven winner. The patients are immobile and their families will need them to sign powers of attorneys and grant deeds. They can’t make it to a notary office, and will desperately need a mobile notary.

Need more help with marketing?
Try our marketing combo by visiting http://www.123notary.com/loansign.html
Or ask the experts at info@123notary.com

You might also like:

Choosing a business name
http://blog.123notary.com/?p=2302

Notary Marketing 102 – The Top of your Notes Section on your Profile
http://blog.123notary.com/?p=19750

Share
>

July 22, 2010

Getting paid – the ins and outs

Many notaries complain to us that they don’t always get paid for their work.

We are very sympathetic. However,  sympathy alone will not help. There are some
simple methods we teach that can save you a lot of grief in the long run. Just follow our steps and you will stay out of trouble.

Accepting jobs from new companies.
When offered a job from an unknown company, ask for references. If they don’t want to give references, that is an easy way to screen them out. If they seem legitimate, you can accept the job. However, immediately after accepting the job, you should do a background check. Background checks can be done on the net in minutes and are easy.

Background check companies that call you
Look companies up on the BBB, 123notary’s list of signing companies, 123notary’s forum, and Notaryrotary’s forum. If you are on the road, use 123notary.com/S where you can look up signing companies on your mobile phone in less than one minute. If a company has more than 10% of reviews posted about them that are serious complaints, think twice about working for them. You are likely to get cheated or have a bad experience.

Track how long it takes particular companies to pay you.
If you regularly work for a particular company, keep track of when jobs got done, and how soon you got paid. You can create statistics on the average amount of days it takes for each company to pay you. If they take more than 60 days, that is seriously delinquent, and you should not work for a company that is regularly delinquent.

Keep good records.
You need to have a separate file for each company that uses you. Its best to use a computer database. Always backup your work and perhaps printout paper records regularly. You need to know who assigned what job on what date, and then check off that job once it gets paid. Write down the date you received payment and the check number. Keep the check stub too.

Have a line of credit for each company.
If signing company “X” owes you $600 and wants you to do more jobs for them, I suggest having them pay you what they owe you before you do any more work for them. Give each company a maximum amount that they can owe you and don’t do any jobs if you are over that number. I suggest starting companies out with a limit of $200 total, and don’t work for them if they owe you anything for more than 45 days. If you have gotten three paychecks from them, you can raise the limit to $300. If you have gotten ten timely paychecks from them, raise the limit to $500. But, the minute a single job goes more than 45 days without pay, stop work for them ASAP, or you could get cheated out of everything. Many notaries get strung along by companies and get cheated out of thousands.

Bill regularly
If you work for a company, they will not always automatically pay you. You have to send weekly invoices for whatever jobs they haven’t paid you for. Make sure you mark off which job they paid for and what the CHECK NUMBER was. If you don’t keep this information and keep check stubs, you will get cheated. If they owe you money more than 30 days, start calling them weekly about what they owe. If they owe you for a single job for more than 45 days, stop working for them until you get paid.

Low pay?
Many notaries complain about companies that don’t pay much. Its better to get low pay than no pay. Times are hard and many people are out of work. Take what you can get. If you are a fancy notary with great connections, you can pick and choose what work you take. If you are desperate for cash, you should take low paying jobs from reputable companies. However, don’t take work from companies with a track record of non-payment, or you will be working for free.

What if companies still don’t pay?
Use our template of a demand letter on http://www.123notary.com/howto-get-paid-signing-agent.htm
This letter works 90% of the time. The times it doesn’t work is when the company is basically no longer in business, or insolvent.

You might also like:

Notary Marketing 102 – Getting Paid
http://blog.123notary.com/?p=19794

Protecting yourself with a contract
http://blog.123notary.com/?p=2593

What tasks can you do which are worth $1000 per minute?
http://blog.123notary.com/?p=4113

Share
>

July 18, 2010

Confirming the signing

Introduction
As a notary, there is a lot to know. There are notary laws from your state, navigating your area, business and interaction skills, and much much more. Most notaries take some sort of a loan signing course to get into the mobile notary business. But, loan signing courses don’t tell you everything you need to know! There are always things they don’t tell you because the author either doesn’t know, forgot to put in the book, or didn’t think was important. Other situations don’t hae a set way of being handled and can only be dealt with using a personal approach. This blog entry will deal with some select hot tips on how to handle a signing.

Confirming appointments
As a notary, signing companies will offer you jobs, fedex you a package, and expect you to show up on time to the appointment. How often have you gotten to an appointment only to find that the borrower is surprized by the numbers, or didn’t realize that their cousin Sam needed to be there for the signing, since Sam was on Title? The lending profession is filled with tricky characters who promise one thing, and then when the borrowers see the paperwork with the notary sitting there, they feel pressured to sign, even when they don’t like the fact that they have been hoodwinked. The notary often has to sit through long conversations with the lender that should have taken place BEFORE the signing, not during. Lenders are often sloppy, and don’t fully inform the borrower about all of the numbers on the loan. So, what does the notary need to do to avoid this type of drama? A thorough confirmation call solves the problem.

Going over the numbers
Once the notary has the loan package in their hand, they should call the borrower and go over the Rate, APR, and payoff amounts listed in the Settlement Statement. The notary should go over all Escrow payments, and what the monthly payments are, prepayment penalty, and if its an Adjustable Rate Loan, what the cap is, etc. Additionally, the notary should have the borrower read their ID to the notary, and what the NAME is on their ID, and confirm what individuals will be at the loan signing. Thats a lot to go over. However, it only takes three or four minutes, and will save you hours during those times when there are suprizes — which seems to be 25% of the time. If the borrower is not happy with any of the numbers, cancel the appointment. Don’t waste your time getting into someone else’e drama.

How much time is needed?
Another aspect is discussing how much time the borrower would like to have signing the loan. Its not the notary’s job to sit for six hours while the borrower reads every word in the whole package, and then rereads certain important documents. The notary and borrower should agree ahead of time how much time the borrower needs to that the notary can plan their evening and other appointments. The notary should explain that the borrower has three days not including Sundays and Federal holidays to cancel their loan, so they can skim through it and read their borrower’s copies after the fact. The borrower can cancel in writing and the loan is off, if they cancel before the deadline.

Scheduling and venues
Explain to the borrower when you will be coming, and let them know if you might be slightly early or late… and how late. Some borrowers have issues with their homes. Some have family over or rambunctious children. Others have pets. I always offered to take pawprints just in case Fluffy ever got lost. I’m not convinced that cat pawprints are as unique as human fingerprints though. Its the thought that counts. If a borrower can’t sign at their home for any reason, its good to find a good cafe or restaurant where you can sign. Don’t forget to read in the forum about drinks at signings. Thats a very popular and critical topic. You don’t want your “tall latte” all of the right to cancel, otherwise you will have a very “short signing”.

You might also like:

Confirming the signing 2018 version in Notary Public 101 Scenarios
http://blog.123notary.com/?p=19976

Typical things notaries do wrong

Bilingual notaries, how often are they needed?

Getting your travel fee at the door

Share
>
« Newer PostsOlder Posts »