Most complaints about Notaries listed on our site never get back to us. People do not want to publish negative reviews because the information is online, the reviewer’s and reviewee’s name is on it, and the reviewer often fears legal retaliation or other types of retaliation. However, here is a review where the person complaining claims that because she found a bad Notary on 123notary, she will probably not use our site again! I personally lose when you ditch your customers that found you on my site — and that is why I want to make sure you are both responsive and know how to be a good Notary.
Text From Review with names taken out for privacy.
I will start off by saying the first time I spoke with (name of Notary omitted), I was very pleased. She seemed very friendly and convenient. I had scheduled an appointment with her over last week to meet this Monday at 11am. She agreed and told me to leave a message of the address, as I did. I never heard back from her for a conformation on meeting, so I called her this morning 11/21/16 at 8:39 and asked her if we were still okay to meet this morning at 11am. She said yes and I said okay great sounds good.
I showed up and there was no one. I waited in the parking lot for about five minutes before I tried calling her cell. It was turned off and went straight to voicemail. So I hung up and sent her a message letting her know I was there and waiting if she was lost to let me know and I’d help with directions. I tried her second number and it rang a few times then went to voicemail. I left a message again stating I was there and if she needed help to let me know. I also sent this number a text message as well. I tried calling a couple times again and figured maybe she was running behind.
By 11:35am, I had yet seen or received any contact information. I could not longer wait for her, so I had no choice to leave. So not only did this cause me to be upset, but a disappointment as well.
I had driven 72 miles there which was an hour and a half of my time up, plus another 72 miles and an hour and a half back home, for a no show. I was very disappointed that I was unable to have the services we had scheduled to not be completed.
I do not like to report non satisfaction reviews but this was a total waste of my time. A simple phone call saying this needed to be rescheduled, or that the service was unfortunately unable to be done today, something came up, or something. Instead I got a no call no show. I would not recommend this Notary again due to the inconvenience this has brought on to me today, as well as the returning phone calls that I never received a few times when I had left previous messages to her before this incident today. I just gave her the benefit of the doubt previously due to understanding she has a life and work and being busy. But again for the service today with being unprofessional that I was not contacted and wasted my gas,time, wear and tear on my vehicle, sitting and waiting for her, and the inconvenience and not even being able to return my phone call yet (as it’s 3:06pm) to apologize for this situation I will never recommend her again and probably never use the 123Notary website again. Thanks for your time and reading this review.>