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November 18, 2019

Notary vacation — hiring the wrong helper

Filed under: Marketing Articles — admin @ 5:49 am

Do you like going on vacation? Can you afford to? That is because you have regular customers. How much of a vacation could you afford without those customers other than camping at KOA?

Many Notaries like to go on vacation. Smart ones have back ups that are tried and true. But, dumb ones ruin their reputation farming their work out to people who miss appointments, screw up loans or cause other types of problems.

So, how do you figure out who is a safe person to use as a back up? Perhaps you need to try them out on a few jobs before you go off into the wild. See if they are dependable. See if they even accept jobs. See if they leave you high and dry or start arguing with you and everyone else.

When you hire people, there is so much that can go wrong. Expect this, and try to develop a small pool of people who are fairly reliable. It is like having a small signing service. Otherwise, don’t have a back up or helper. Just tell them that you are not available while you are away and they can use their regular folks.

One more thing to consider is that your regular clients might develop new loves while you are away, and since you have no commitment, it isn’t adultery either. You might lose many of your best clients if you go away regularly because they want you if they want you and they will develop new habits while you are gone. If they are forced to try someone new while you are in Orlando, and that someone new does the job better than you or has a prettier voice — you will not get called again until pretty voice is busy. So, don’t take your clients for granted!

You might also like:

How to lose half your clients while on vacation
http://blog.123notary.com/?p=596

If you were hiring a notary, what would you look for?
http://blog.123notary.com/?p=16750

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September 15, 2019

5 Undeniable Benefits of Hiring a Personal Injury Lawyer

Filed under: Other Guest Bloggers — admin @ 11:24 pm

Accidents are inevitable no matter how careful you are. You get out of some encounters without a scratch while some can end your career and even life. Whichever is the case, experts recommend getting the assistance of a lawyer to deal with such scenarios. Olympia Injury Lawyers is one of the most successful law firms in Washington that offers free consultation to anyone who needs their help. You can also visit their website for counselling and take advantage of these benefits.

They Take Your Stress
If you just faced an accident, you wouldn’t be in the condition to deal with legal matters. People don’t easily give up where there is money involved. You will most probably have to fight in order to get your right from the insurance company. Many get overwhelmed by the stress and don’t proceed further. An injury lawyer will take your stress upon himself.

You Get Better Offer
Even when the company agrees to pay you, they will do everything they can to minimize that amount. Unless you know how to negotiate with them, you won’t get your due right. A professional injury attorney would know every trick and how to encounter them. They will ensure that the company can’t trick or distress you into taking a small amount. Not only that, they are likely to get you more than what you expect. It is a part of their job to condescend the opposing party and force them into the settlement of your desire.

No Legal Issues
One wrong word can cost you the entire case. There are many trivial legal matters one has to take into account when dealing with an insurance company to get a settlement. An attorney will make sure you complete all legal requirements and don’t say anything you’re not supposed to. He will plan everything from the start and prepare you for the worst. He will be there to protect you from their tricks and stop you from getting overwhelmed.

Case May Go to Trial
Most injury cases are easily settled, but it doesn’t mean these cases never to go to trial. A layman tries his best to avoid a trial, especially when he doesn’t have a lawyer. The other party may take advantage of this fear and force you into agreeing to its terms. There won’t be such a case if you acquire the assistance of an injury lawyer in the beginning. The insurance company also wants to avoid trial and may offer a better settlement. If push comes to shove, you know you are more than ready to face trials with a professional lawyer by your side.

Save Your Time
You will find yourself surrounded by a lot of work when you file for a claim. You have a personal and professional life to maintain even with issues the accident may have caused. On top of that, having to deal with more paperwork and meetings could be too much for you. A personal injury lawyer will take care of everything giving you time for yourself and other matters.

Please also see:
Olympia Injury Lawyers

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January 4, 2011

How much do signing companies lose by hiring bad signers?

Filed under: Best Practices — admin @ 11:56 am

Many signing companies out there are very short sighted. They only care about getting someone fast who will do the job cheap. Whether or not the signing agents knows anything about notary work, documents or handling situations is generally not considered. Signing companies want you to be “familiar” with the documents. People who are “familiar” cannot answer questions about documents with any intelligence. They have seen the documents before, but cannot explain them. 123notary certified Notaries understand the documents 80-95%. Those who are merely “familiar” might be able to answer 40% of my questions on a good day. The serious types of mistakes Notaries normally make have nothing to do with being “familiar” with the documents but are Notary mistakes or handling situations incorrectly.

Error rates & damages
So, the question is, how much do signing companies lose when they hire bad signing agents? When you hire new agents the mistake rate might be anywhere from 1% to 12% realistically. Those odds are not good. I calculate that there might be a cleanup cost of a few hundred dollars per average mistake depending on what the mistake is. So, the average cost of damages per signing hiring bad signers might be $25 or $40 perhaps.

Will you lose your best Title company client?
However the price goes up when you consider all the Title company clients who dump you because you goofed on their precious work. If a Title company offers you $30,000 per month in jobs and you lose them because you saved $15 by hiring a dummy you found on Snapdocs or somewhere else, you might lose $1,000,000 in revenues over the next few years. Does that seem like a good exchange to you? Gain $15 and lose a million? Those are the odds you are playing with. Your profit on the million might only be $50,000. So, gain $15 and lose $50,000. Get the point?

What are the average damages per signing?
If you average it out on a job by job basis and consider the cleanup costs as well as the losing your best title company clients that you ever had and ever will have costs and put those two costs together, it might realistically be $25 per signing, or perhaps more that you lose on average due to hiring lousy signing agents.

So, why not hire good signing agents?
123notary went to a lot of trouble to filter out bad Notaries from our site. We also retested all of the people who have our certification icon. Our certified members are not perfect but far less risky than the average Notary. In my estimation, a 123notary certified member is ten times safer than hiring some random text addict on Snapdocs. But, don’t base your decision on my arbitrary guess — track signings for yourself and see if our certified members really are better and how much better.

How much extra is it worth to you to hire someone more knowledgeable and safer? I personally would pay a minimum of $20 extra to hire a 123notary certified member and $30 extra for an elite signer. What do you think signing companies?

.

You might also like

Ken’s list of things Notaries goof or might goof on
http://blog.123notary.com/?p=19427

Goofing on the RTC
http://blog.123notary.com/?p=19612

Logic errors can cost you as a notary
http://blog.123notary.com/?p=20110

Notary fined $385 for botching a notarization
http://blog.123notary.com/?p=19941

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January 3, 2011

If you were hiring a Notary, what would you look for?

Most Notaries are missing the point. They know how good they are or how good they think they are. However, they do not understand the perspective of someone looking for a Notary. A skilled shopper has dealt with thousands of Notaries and can cut through the fluff in your profile faster than you can say backdate. The point is not how good you think you are, but creating the right impression so that pro Title companies think that you are the right type of Notary.

I heave dealt with 40,000 Notaries in my career. I see right through the fluff. The minute someone describes themself as professional or reliable, the only thought that goes through my head is that this person has nothing of value to say, so they substitute baseless adjectives for real information. A Notary who is “all that” would have something of substance to say about themselves. They would describe the types of loans they know how to sign and have something worthwhile about how they do their job.

What I hate most is how Notaries spend three paragraphs telling you how all client information will be held confidential and the integrity of the signing is of utmost importance. This tells me nothing except that you know how to waste space telling me a bunch of fluff. Obviously the information is confidential unless you are an identity thief. But, the identity thief is not going to advertise that they are going to sell your client’s information, are they? So, stick to useful facts.

If I can read three paragraphs of your writing and immediately tell that you are a person with experience and knowledge, I might just call you. The ones who write the fluff will not get called unless they have some certifications from agencies that I have faith in — like my own!

The people who browse 123notary are looking for:

1. Current reviews — not reviews from 2011

2. A well written notes section — not a notes section with lots of fluff and self-aggrandizing adjectives

3. General Facts. Facts about what you know how to do, where you go, who you are a member of, equipment, etc.

4. Well organized information. You might have all the facts, but if they are in a jumble, nobody wants to read that.

5. No mistakes — if you make spelling or grammar mistakes, that is proof to me that you will make mistakes on a signing — and don’t try to talk your way out of that. It is a proven fact!

6. Uniqueness — if you can say something interesting and classy about yourself that others cannot say, that counts for you. People are tired of reading what looks like copied and pasted notes sections that look generic. Most notes sections could be true of thousands of Notaries on any directory. So, by being refreshingly unique in a fun and cool way, you attract others.

7. 123notary.com certification — people who use our site want OUR certification, NOT NNA’s. It doesn’t hurt to have NNA”s, but everyone else has it, so it won’t make you stand out. Only the cream of the crop can pass our test, so it proves yourself.

8. High Placement — high placement isn’t free, and browsers know that. If you put your money where it counts, people will respect how serious and dedicated you are. So, spend some money and get a good spot on 123notary if you take your business seriously.

.

You might also like:

Overseas companies hiring Notaries in America
http://blog.123notary.com/?s=hiring

Notary state of the union address
http://blog.123notary.com/?p=16244

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January 4, 2020

10 reasons to get 123notary certified

Filed under: Certification & Communication Skills — admin @ 7:02 am

Back in 2004 to 2012, many people wanted to get 123notary certified and studied hard to get this designation. In the last few years, we retested our certified members and found that the overall skill level of people on our site had declined a lot and that most people were not willing to study. This is a huge mistake. Title and signing companies care about experience above any other qualification. However, they still reward people for knowledge and the clicks and jobs dispatched prove my point. If you want to have an edge over the other Notaries, 123notary certification is one of the most effective investments of your time — the other two being reviews, a stellar notes section and accumulating mass amounts of experience the old fashioned way. Below are some significant benefits for 123notary.com certification.

1. Get more clicks (but, not on route 66)
123notary certification currently gets Notaries an average of about 30% more clicks to their listing. It is one major factor of several that determines whether or not your listing will even get looked at. More clicks typically translates into more jobs, however, this relationship is not directly proportional. 30% more clicks in real life would translate into 40-50% more jobs. Many people will click once on your listing during a query. But, if they give you extra clicks, that means they are strongly considering hiring you which is why the click to job ration is disproportional and in your favor.

2. Get more jobs from Title
One Notary wrote to me after he failed his certification retest audit. He said that calls from title dropped altogether the minute I took his certification icon away from him. This is not true for all Notaries, but was his case which is why he studied many hours to pass the scrutiny of my questioning. People who work for title want solid Notaries, and they look at a number of factors including certification — and for God’s sake, please don’t have any spelling mistakes in your notes section on your listing or you can expect your phone to be dead.

3. Feel more confident about yourself
Many Notaries who master our materials like the fact that they know what they are doing. At the risk of sounding more like a deodorent commercial — many signing agents have told me that the feel happier and more confident talking to title and going to signings. Yes, they spend many grueling hours studying for our test, but they feel it was worth it and I respect their diligence.

4. Be one step closer to elite certification
You cannot just become elite certified at 123notary. You need to have a solid understanding of Notary procedure and vocabulary as well as a 123notary basic certification. Certification brings you one step closer to being ready to study for the elite test which is very different material and much more obscure.

5. 123notary certification is sought after by particular companies
I have gotten correspondence from Notaries who claim that 123notary certification is informally recognized by 1st American Title among others.

6. You will be a safer Notary
Many Notaries put themselves at legal risk because they do not know the legal significance of how they handle situations. Not keeping your journal correctly could end you up in trouble with the FBI or a Judge in court. Not keeping thumbprints could get you named as a suspect in an investigation as it looks like a cover up. Doing cross-outs when it is not necessary can get you in trouble with certain county recorders or Lenders. Knowing what you can do, and knowing what you can do that is prudent are two different questions. Learn how to please your client without creating liability for yourself by mastering our Notary materials. We have written blog articles where Notaries have gotten into legal trouble and had to pay up to $20,000 to defend themselves when they were innocent. Imagine how much easier it would be if you kept proper records and acted prudently at all steps along the way.

7. Multiple certifications make you look serious
As someone who deals with Notaries all day long, I can attest to the fact that I have a higher level of respect for Notaries who have three or more certifications. Those who just get the NNA certification and say, “That is all I need.” seem like underachievers to me. I have a higher opinion of those who took notary2pro, NNA, and 123notary certification, or Loan Signing System. When I was a Notary I got certified by five organizations to give you an example of someone who takes this business seriously.

8. Make $8 more per signing.
We did a poll many years ago and learned that our 123notary certified members average income made per signing (according to their claims after a mass email was sent asking them how much their average signing netted) was $8 higher than people not certified by 123notary. Elite members made $14 more per signing. Making more income per signing means that after expenses, you will be making a lot more per year. The extra income could add up to $5000 to $10000 extra per year for a busy Notary which might be $200,000 in their lifetime. It only takes ten hours to do a good job studying for our test. Is your ten hours worth $200,000? That’s $20,000 per hour. What else can you do that is worth that much even if you do brain surgery (or are a hitman) on the side?

9. Get perks from 123notary!
If we notice you are 123notary certified, you would be more likely to get opportunities for free or paid upgrades that the others might be overlooked for. Stop being overlooked and get certified today! If you are late paying your bill, we might give you a little longer grace period. And in general we will value you more because you represent knowledge, quality, and come across as being a serious Notary. Over all you will get better treatment from 123notary if you pass our test.

10. Be more fluent explaining things to borrowers
In real life there are certain things you can and should explain to the borrowers while there are others that you should refer them to a professional about. If you pass our test you will know where to find the prepayment penalty, how to explain the APR, what is on the HUD or CD, and when their first payment is due. You will have this information memorized. You will know that a signer can legally presign an Acknowledgment (in most states) whether the Lender “prefers” that or not and how to administer an Oath without falling on your face. You will be more professional and smooth in all of your transactions.

SUMMARY
Certification will help you get more clicks, get more work, make more per signing, be smarter, feel better, be a smoother Notary, and get on the good side of 123notary. It only costs a few hours of study and a small fee, so the only thing holding you back is lethargy. Get off your assets and get 123notary certified today!

You might also like:

Compilation of posts about certification & elite certification
http://blog.123notary.com/?p=16264

123notary’s comprehensive guide to getting reviews
http://blog.123notary.com/?p=16290

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

Unique phrases from the Ninja course
http://blog.123notary.com/?p=14690

The lady who studied 30 hours for her elite test
http://blog.123notary.com/?p=21238

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December 26, 2019

Scheduling and Rescheduling

We all schedule appointments, but how good are we at it? Things have changed since I was a Notary, but the basics are fundamentally the same. Here are some issues to consider when scheduling.

1. The risk of cancellation
Most Notaries keep information on their clients. A good business knows as much about its clients as possible. If you are a hotel, you should know who wants a newspaper, who likes a single room, who has breakfast and when, and especially who is a trouble maker. That can help the hotel to make decisions about how to conduct its business. If a Notary has clear notes on cancellation rates of clients, who pays late, and who lies about how many pages are involved, that can help you make decisions.

Overbooking or booking solid might not be a good idea if you have reliable clients. But, when I was in business there was a 25% cancellation rate, and that cancellation is when you squeeze in that burger. On the other hand, if you book too solidly and then you hit traffic, your entire night will be set back and you will get complained about.

If you have high paying clients that you don’t want to lose, allow more cushion time before and after appointments. But, for cheap jobs you have to focus on volume and cramming them in makes more sense. But, that is up to you, and if you goof, you might lose clients.

2. Rescheduling techniques
If you reschedule an appointment for a future date, try to avoid scheduling it at a time when you will have conflicting job requests that haven’t come in yet. Remember — you don’t know who will want you to do what or when. But, you can calculate based on what is normal, regular, or likely based on past data of job requests. So, if you are normally busy week nights around 7pm, do your rescheduling earlier or later than that or on the weekend. Remember, that rescheduled jobs sometimes don’t even pay you even if they agree to. If you need to go back to a job for a mistake other than your own, since it is so hard to get paid traditionally for those revisits, it might make sense to get paypal-ed before you set out if you can.

3. Waiting for a call from the LO, Lender or Signing company
Sometimes you can’t reschedule until you get the go ahead. In that case, wait until you get the magic call, and then decide. But, don’t let these guys bully you around. Once again, when you sell your time, you have prime time, shoulder hours and off hours. The type of time you give them should depend on what they are paying you. Don’t sell the filet minon for the price of chuck otherwise you are a chump!

4. Confirming
Don’t forget to call the hiring party, and the signers to confirm the appointment. Make sure that names on the ID match the names on the document, and that the date, time, place, where to park, if they have a table, and that the dollar amounts match up. Most signers don’t do a thorough job confirming, so have a check list of everything you need to ask or could ask that makes sense.

You might also like:

Notary Public 101’s guide to confirming the signing
http://blog.123notary.com/?p=19976

Discounts for early booking? Hotels do this, why shouldn’t you?
http://blog.123notary.com/?p=19072

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November 5, 2019

How do I find a Hindi speaking Notary?

Filed under: Public Interest — Tags: — admin @ 8:38 pm

Where can I find a Notary who speaks Hindi?
Look no further. 123notary.com has many Hindi speaking Notaries on board. Just look up a Notary by zip code and then use the language filter at the top right of the site. You can enter in the name of any language such as Spanish, Japanese, Vietnamese, American Sign Language, or more! In fact, we have Hindi speaking Notaries in almost all states and metros by the dozen! Additionally, we have a search filter directly above the search results where you can check the Hindi box and find only Hindi speaking Notary service providers.

How good is their Hindi language proficiency?
On 123notary.com, we have many Notaries who speak Hindi. The degree of fluency varies from Notary to Notary as some are conversational while others are native speakers. A handful are from Hindi speaking families who grew up in America and might be excellent at conversation but not as proficient at business oriented communication. So, test your Hindi speaking Notary out over the phone to make sure they are up to your standards before hiring them!

Notary Hindi — Attorneys vs. Non-Attorneys
Please be advised that Notaries in the United States are seldom Attorneys and non-Attorney Notaries may not give legal advice. Most Notaries are also not authorized to draft legal documents. There are affordable legal support centers where they can help you draft documents. Please make sure that your document is completely drafted before contacting a Notary Public from 123notary.com.

Immigration Advice
Notaries cannot give advice about immigration matters unless they are specifically licensed to do so. For immigration questions, please contact the proper authorities.

Notarizing in Hindi?
Notaries may Notarize a document that is in Hindi, however the Notary wording would be in English for the notarization. Some states require the Notary to be able to understand the document. Other states require the Notary to be able to communicate directly with the borrower in any language they both can communicate with. Please learn the laws of your state and how they apply to notarizing foreign language documents. The actual Notary wording must be in English if it is to be notarized in any of the 50 states in the USA. Each state has their own official Acknowledgment and Jurat Notarial wording which the Notary is responsible for knowing. The Notary wording can be included at the end of the document. However, the Notary can also staple a loose certificate form to the document and affix their seal to that certificate after it has been completely filled out. Signers will be required to sign the Notary journal in states where Notary journals are used (which includes most states.)

Oaths in Hindi?
Some Notary acts such as Jurats, Oaths, or other acts that include Oaths such as swearing in credible witnesses require the Notary to administer an Oath. An Oath for an English language document or Hindi language document can be performed in the language of your choice. If the signer or affiant feels more comfortable in Hindi and the Notary knows Hindi, you can conduct your Oath in Hindi.

How can I get a Hindi language document notarized?
As stated above, some states require the Notary to understand the language of the document while others don’t. However, the language of the notarization itself would be in English. You can find a notary on 123notary who speaks Hindi to assist you in this matter. Just visit our Advanced Search page and look up a Hindi Speaking Notary by zip code!

You might also like:

How do I get a foreign language document notarized?
http://blog.123notary.com/?p=18788

Apostille general information
http://blog.123notary.com/?p=21419

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>

November 4, 2019

Why Notaries don’t like Snapdocs and why companies do

Filed under: Signing Company Gossip — admin @ 8:37 pm

Let me go point by point about how Snapdocs is designed for those who hire, and not for the convenience of those who are Notaries.

1. Cattle Calls
Cattle call style mass texts make life easy for those hiring Notaries. They just input a few lines of text, click a link and a desperate Notary will come crawling to them. One minute of work for the signing company, but dozens of Notaries will have their life interrupted only to find that the job has been given to someone else.

2. Thumbs up or thumbs down?
The Notaries cannot see what the comments are about them. But, companies can get an idea of what other companies think about the Notaries. These comments do not compare to 123notary’s skill analytics. But, this game is no longer about skill, but price and not making any major blunders or leaving people high and dry. I tested many of the best Notaries on Snapdocs and the vast majority did not know how to follow instructions nor did they understand Notary Procedure well at all.

3. Downloading & Uploading
The process of downloading documents or uploading documents is easy for signing companies. It is also easy for Notaries, but designed more with the intent of convenience for those paying to use the system.

4. Record Keeping & Data
Snapdocs stores lots of data about who your connections are who you do signings with as well as job information. This is very convenient for those using the system except that your information about your secret clients will become known to Snapdocs for better or for worse. That was an issue for several companies I am acquainted with.

Personally, I prefer a system where you can get to know the notary in person over the phone before you use them. But, for the millennials out there, Snapdocs fits their cultural model. It relieves people of the necessity and burden of actually having to talk to others. Where has humanity gone? I have to post my latest selfie on Instagram.

You might also like:

What notaries don’t like about snapdocs
http://blog.123notary.com/?p=21246

Snapdocs – when the texts stop
http://blog.123notary.com/?p=21163

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October 26, 2019

How to find a Russian Speaking Notary

Filed under: Public Interest — admin @ 11:47 pm

Where can I find a Notary who speaks Russian?
Look no further. 123notary.com has many Russian speaking Notaries on board. Just look up a Notary by zip code and then use the language filter at the top right of the site. You can enter in the name of any language such as Spanish, Japanese, Vietnamese, American Sign Language, or more! In fact, we have Russian speaking Notaries in almost all states and metros! Additionally, we have a search filter directly above the search results where you can check the Russian box and find only Russian speaking Notary service providers.

How good is their Russian language proficiency?
On 123notary.com, we have many Notaries who speak Russian. The degree of fluency varies from Notary to Notary as some are conversational while others are native speakers. A handful are from Russian speaking families who grew up in America and might be excellent at conversation but not as proficient at business oriented communication. So, test your Russian speaking Notary out over the phone to make sure they are up to your standards before hiring them!

Notary Russian — Attorneys vs. Non-Attorneys
Please be advised that Notaries in the United States are seldom Attorneys and non-Attorney Notaries may not give legal advice. Most Notaries are also not authorized to draft legal documents. There are affordable legal support centers where they can help you draft documents. Please make sure that your document is completely drafted before contacting a Notary Public from 123notary.com.

Immigration Advice
Notaries cannot give advice about immigration matters unless they are specifically licensed to do so. For immigration questions, please contact the proper authorities.

Notarizing in Russian?
Notaries may Notarize a document that is in Russian, however the Notary wording would be in English for the notarization. Some states require the Notary to be able to understand the document. Other states require the Notary to be able to communicate directly with the borrower in any language they both can communicate with. Please learn the laws of your state and how they apply to notarizing foreign language documents. The actual Notary wording must be in English if it is to be notarized in any of the 50 states in the USA. Each state has their own official Acknowledgment and Jurat Notarial wording which the Notary is responsible for knowing. The Notary wording can be included at the end of the document. However, the Notary can also staple a loose certificate form to the document and affix their seal to that certificate after it has been completely filled out. Signers will be required to sign the Notary journal in states where Notary journals are used (which includes most states.)

Oaths in Russian?
Some Notary acts such as Jurats, Oaths, or other acts that include Oaths such as swearing in credible witnesses require the Notary to administer an Oath. An Oath for an English language document or Russian language document can be performed in the language of your choice. If the signer or affiant feels more comfortable in Russian and the Notary knows Russian, you can conduct your Oath in Russian.

How can I get a Russian language document notarized?
As stated above, some states require the Notary to understand the language of the document while others don’t. However, the language of the notarization itself would be in English. You can find a notary on 123notary who speaks Russian to assist you in this matter. Just visit our Advanced Search page and look up a Russian Speaking Notary by zip code!

You might also like:

How do I get a foreign language document notarized?
http://blog.123notary.com/?p=18788

Apostille general information
http://blog.123notary.com/?p=21419

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>

October 1, 2019

Getting paid – a comprehensive timeline

Filed under: Marketing Articles — admin @ 11:17 pm

Many Notaries have a problem getting paid. It’s not you — it’s the industry. But, by using good principles, you can avoid most of the drama. Here are some guidelines to help you through every step of the process.

BEFORE THE SIGNING
When you get that call from a particular company, you need to either have records on each company out there, or be able to look them up. That means you either need online records on a cloud, or accessible from your iPhone, or have a cheat sheet in your glove compartment with up to date records on all signing companies. You need to keep track of:

1. How many jobs have they given you
2. Payment record — average # of days to pay
3. How much outstanding
4. Are they pleasant to work for
5. Cancellation rate.
6. What is their track record on the forums and 123notary’s list of signing companies.

If company cancels too much, you should up their rate or make them pay a cancellation fee or nonrefundable deposit up front, otherwise you will be left holding the bag (and the freshly printed documents.) If a company owes you more than a few hundred, you should deny service until they pay up. If a company has no track record with you, please consider asking them to pay up front via Paypal. If you are a newer signing agent and desperate to get experience, you should be more flexible and take more risks so you get experience. People who use 123notary reward Notaries for having a lot of experience.

You can check new companies on your iPhone while on the road to see how they do on the various forums and 123notary’s list of signing companies with reviews. If a company has a bad track record of payment, you should charge up front or you will likely get stiffed. Some of these companies have no remorse.

CONFIRMING THE SIGNING
Confirming the signing using our tips in the real life scenarios section of Notary Public 101 will not help you get paid, but will help you reduce the amount of signings that end in mid-air. If the signer doesn’t have ID with matching names, or if the other signers aren’t going to be there, or if they don’t have that cashier’s check they need — you are better off not going to their house as it will be a waste of time. Signings that end in “no signs” often do not get paid, so by avoiding this type of scenario, you will have less unpaid jobs as a total percentage.

AT THE SIGNING — MISTAKES
Most Notaries brag about how they have a 99.9% accuracy rate. The truth is that most Notaries make mistakes from time to time, and sometimes FedEx or the Lender screws up too resulting in a second trip. In my experience it is very hard to get paid for a second trip. Companies will often offer to pay, and then not pay you. So, triple checking your work and getting packages to FedEx fast will help reduce your rate of non-paying jobs and also help you from getting fired as much.

AFTER THE SIGNING — FAX
After you are done with your signing, fax a bill and include all pertinent information such as the borrower’s name, property address, loan number, and whatever else the signing or title company wants. Send a bill every week by fax or email or whatever medium your company wants. Also, keep records of every signing company you work for, and all of the jobs they assigned to you. When they pay you, you can indicate the date when they paid you to the right of the job description, borrower name, property address on your records. Your records can be paper or online. It is very fast to do this by paper by the way and less chance of data loss unless you keep the paper in your car.

EVERY MONTH — RECORDS
Every month or so, update your records that you keep in your car. Keep records on each signing company. Track how many jobs they gave you, how fast they pay, what they still owe you, how much you like them. You can assign them a grade too. You can have a customized pricing strategy for each company depending on their track record. You can give lower prices for companies you like. I would base prices on estimated time spent and NOT a fixed price. You could have a — near, medium and far price, or a price that is more intricate depending on number of pages, number of signers, distance, time of day, etc. That is up to you. But, having an intricate pricing strategy will make your life a little more complicated, but will weed out the more difficult companies, or at least make them pay for grief they cause you. Otherwise, those companies will think they can get away with causing Notaries endless headaches. You could keep two sets of these records and update them monthly. One at home and one in the car. If someone offers you a job, don’t quote a price until you look at your records and see if they are on the “A” list.

30 DAYS
If a company is past 30 days, time to consider sending them a demand letter. Or you could wait until the 45 day mark depending on how tough you are. We have a demand letter (from hell) template on our resources page. People have had consistently excellent luck with it, and it was given to us by our very most seasoned Notaries on the site.

45-60 DAYS
If anyone gets to this point, definitely send them a demand letter, but consider hiring an Attorney to write a letter threatening them. There are Attorneys who will write a letter for about $30 using their legal assistants. If a company owe you $300 or more, it might be worth it to write a letter. You can also charge for damages which include your time lost and legal fees.

CONTRACTS
We wrote another article on contracts. Signing companies have contracts to protect their interests. Their contract defends what is convenient and good for the signing company but not what is good for the Notary. You can have your own contract too and make people sign it if they want your services. If you are inexperienced, many companies might not sign it. But, if they need you and you have experience, they just might. You can state terms about partial signings, no shows, cancelled jobs, printing fees, resigns, and whatever else you want. Try to be reasonable in your terms if you expect anyone to sign it and continue using your services.

CREDIT
Try to determine before hand how much credit to offer to particular companies. This needs to be customized. Companies with a bad track record should not get any credit and must pay up front. Companies that have been solid towards you for years might get $400. But, don’t offer more than that because good companies turn bad all the time the minute they run into credit problems. Each company you work for should have a credit rating with you and an individual amount of credit you will offer them. When they offer you a job, see how much they are in debt to you already before saying yes, otherwise — it’s Paypal — or no job!

Trouble getting paid?
http://blog.123notary.com/?p=15339

Tips for getting paid
http://blog.123notary.com/?p=19794

Scary results when someone uses our demand letter from hell
http://blog.123notary.com/?p=2006

Template for our famous demand letter
http://www.123notary.com/howto-get-paid-signing-agent.htm

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