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September 28, 2019

For God’s sake take a notary class. (if you can find one)

Filed under: Carmen Towles — admin @ 11:15 pm

Got a call today from a new notary in Texas with a question. The first thing I ask her was how long she had been a notary. She is brand new-only a couple of months. I let her know (just like everyone else) that she needs to know her notary laws. She was not aware that this was of the utmost importance but then none of the new notaries do. They are foccused on loan signing. Never realizing that without basic knowledge of their notary laws they will fail and make countless errors. Definitely not a good way to start a business. So while we were talking, another notary called in. I ask her to hold and answered the call. Ironically, it just so happened to be another notary also from Texas that had a question on how to fill out a notary acknowledgment. She tells me that she pulled an acknowledgment off the internet and was perplexed as to how to fill it out.

I let her know, I just so happened to have another notary from Texas on the phone and it might be a teaching moment for the both of them and would she mind if I merged her into our conversation since they both were new ( I assumed this based on the question she was asking) and from Texas. She readily agreed and I merged the calls. I introduced them to one another and then asked the notary who had the acknowledgment question to to proceed with her question.

The notary had received an assignment to print a 3-4 page document, travel to the signer, have him sign, notarize and scan back to the attorney for a fee of 80.00. (decent fee btw.) She completed the assignment but for some reason (it is not clear why) she gave the notarized page to the signer. When she returned home from the job she realized her error and proceeded to find an acknowledgment certificate online and was trying to fill it out. I asked he how long she had been a notary and she stated that she had been a notary sine 1988. No disrespect to her but I find that to be a little disingenuous and very hard to believe considering the circumstances. To be a notary that long you would know what to do.

First off why she gave the notary acknowledgement to the client speaks volumes on its own. This is a rookie move; a person who has no clue as to what they are doing. Secondly, to not know how to fill out the notarial section is another rookie move. I told her that she should really consult her handbook as to what goes where. Hopefully, they address how to fill out a notarial certificate. I also let her know that she could take a picture of the acknowledgement and I would be more than happy to go through it with her. However, her best option would be to get off the phone with me and call the signer and go back and get the original acknowledgment certificate she had left with him. As of this writing, I have not heard back from her. Hopefully, for her sake, she got it all figured out.

The other notary remained silent until I let the other notary go. And she too now understood that she was also in the same position. She knows nothing about where to put what on a notarial certificate or just being a notary in general. I told her to also try and find a notary class and read her handbook cover to cover. Learn it-know it. If you are good notary you will be a great signing agent. After all the whole reason you would be called on to do closing/signings in the first place starts with you being a commissioned notary for your state. And guess what, they expect you to know your job. PERIOD. If you don’t know what you are doing you are just asking for trouble. So read and learn up like your life depended on it. Because guess what- it does.

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