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October 7, 2017

Is it just annoying or a free source of help?

Filed under: General Articles — admin @ 12:49 am

What sticks out in my head is how upset Notaries feel that I am minding their business by asking them questions. How intrusive, rude and unnecessary. You know how to do your job and are paying me, right? So, why should I verify if you know your basics? The sad fact is that one day I woke up in the morning and wanted more 123notary certified Notaries to pass our elite test. So, since people were not testing on their own initiative, I called some certified Notaries up to give them a free elite test that we normally charge. The result was that Notaries were scoring 40% on loan document knowledge and worse handling situations in quiz questions. I decided that I need to know who knows what and call all members of our site one by one which could take half a year or more to complete a quiz for.

In any case, having a directory filled with Notaries who don’t know what they are doing doesn’t seem like a good idea. But, on the other hand, the customers don’t know the difference. If you are a bad Notary, you can get away with it. So, what you don’t know what an Affirmation is. When was the last time someone asked you for one, right? However, customers complain about these things from Notaries:

(1) Rudeness
(2) Leaving people high and dry
(3) Not following directions
(4) Not communicating well.

So, the scoring of my quiz takes into consideration these other elements as much as it takes into consideration actual Notary knowledge. You could be the worst Notary in the world. But, if you are polite, answer my situational questions correctly and communicate clearly, you will get a passing score on my quiz. You can go through life without knowing anything and Jeremy will let you get away with it.

The problem is that I am getting so much hatred, psychotic behavior, anger, resistance, and reluctance. I only have two minutes worth of questions about what you do for a living. Is it that painful. And then there are the people who can’t talk because they are at the airport, driving, at a signing. just leaving a signing, almost at a signing, cooking, sleeping, or eating. You can afford two minutes otherwise I have to either fail you or keep chasing you. These scores affect your future with us so take it seriously. It only takes two minutes.

I am basically giving away free knowledge and one-on-one tutoring to people who are not paying for it. Only 10% of our people claim to appreciate this knowledge. Nobody else will offer you this service or disservice. I might save you from ending up in court or jail with a two minute phone call. How can you not appreciate this. I am experienced and talk with thousands of Notaries. I know more than you do about many aspects of this business, so why would you avoid a chance to learn?

I want to please those who do want to learn and who do have a good attitude. I want to give them free extras and free knowledge and help. But, in the back of my mind, the stronger impression is that of the people who hate me and want to resist any communication with me other than arguing with me. How sad!

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