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July 1, 2017

Signing service drama….

Filed under: Carmen Towles,Popular on Linked In — admin @ 10:07 am

As most of you know, I to am a traveling mobile notary/signing agent. I get a call on Friday afternoon to do a job that was described to me as a single document that I would need to take to a church on Sunday morning. There was to be 3 signers and no notarizing for a fee of $75.00. Contact was to be the Pastor of a church. I was also told that I did not have to wait for all the signers signatures. If someone didn’t show up, I could just leave the document with the Pastor and he would be responsible for the missing signatures and returning the document. ‘Sounds great’, I tell the caller. These are the jobs all of us live for, easy in and out. I was under the impression that it was just another general notary assignment. I received a confirmation verifying time, place and fee amount. I then realize that this is a signing service and also one of our 123notar.com members. Although there were no documents attached to my confirmation, I assumed they would be forthcoming shortly. I responded that I would take care of it and went on with my day. The next day, Saturday, when I still hadn’t received any documents I reached out to the signing service. They sent the PDF to me. I open the file and it’s a full loan signing with 100 plus pages that need to be printed, one signer (the Pastor ) and a few notarizations. So much for the original story. Needless to say, I’m shocked and getting very angry by the second because as far as I am concerned I feel that I have been conned and blatantly lied to. Then the owner of the signing service gives me a call and goes on with a song and dance that they had been gone, blah, blah, blah, and closes with ‘just take 125.00 and call it a day”. “No thank you”, I tell him and he says, “he’ll find someone else”, which is fine by me because now your integrity and character comes into play.

I cannot for the life of me understand why the signing services lie in the first place. And unfortunately, this is not an isolated incident. I hear stories similar to mine all the time. Don’t companies realize that this type of behavior is going to cause problems? And now, in my case, they have created a problem of trust. And if I can’t trust you to give me accurate details of an assignment, how can I trust you to even pay me? I am not willing to find out…

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